WHAT IS COVERED?
With effect from 25 June 2018, Latch Handmade warrants only your regular-priced hand-crafted bracelet from defects in material and workmanship under normal use. Our product comes with 6 months warranty from original date of purchase. If these following issues occur, we can happily revise your bracelet:
Broken centrepiece wire
Poor leather quality
Faulty lock magnets
You can register your regular-priced product via this link: Warranty Form
WHAT IS NOT COVERED?
This warranty is void if the damage is caused by excessive wear and tear which includes showering, playing sport or swimming. It does not cover intentional damage, loss, theft, or mistreatment of your Latch Bracelet. Do take note that we do not cover warranty for the following items:
Promotional or sale items
Gifts from purchased items
Event sponsorship items
Please treat your bracelet with love and care ♥